These Terms and Conditions shall supersede all earlier Terms and Conditions and set out the entire agreement between the parties relating to the goods. Additional provisions shall only be binding upon us where they have been accepted by us in writing. Nevertheless, nothing in these Terms and Conditions affects a consumers' right under the Consumer Protection (Distance Selling) Regulations 2000 where the buyer is a consumer under those regulations.

IT IS ONLY WHEN WE HAVE DESPATCHED THE GOODS TO YOU THAT WE HAVE A BINDING CONTRACT AND IT IS ONLY AT THIS POINT THAT THE ITEMS WILL BE CHARGED TO YOUR CREDIT / DEBIT CARD.

1. Definitions
a. "We", "our" & "us" means the company meaning COMPUTER orBIT LTD.

b. "You" or "buyer" means the person whose order is accepted by us.

c. "Contract" means the contract which is formed by the buyer on the basis of these Terms and Conditions to buy the goods from us.

d. "Goods" means the items or products which we are to supply.

e. "Terms and Conditions" means these terms and conditions and any special or additional conditions agreed in writing by the us.

f. "Website" or "Online Store" means our online store which you have visited to gain access to these terms and conditions.

g. "Writing" includes writing, facsimile transmission, email and other comparable means of communication and "Written" shall be construed accordingly.

h. "Working Days" mean our working days of Monday - Friday 9.30am to 6.00pm excluding our additional weekend trading hours, bank holidays and/or any other public holidays.

i. "VAT" means the prevailing rate of Value Added Tax

k. " Private customer" means any person with whom we contract under this contract who purchasing goods intends to use the goods for personal and family use only.

2. Prices and Payment Methods
a. The prices of goods shown on our website are shown inclusive and exclusive of VAT.

b. The Private buyers will be invoiced with VAT by us at the price prevailing at time the order is accepted by us if you are

c. The prices of goods shown on our website are exclusive of postage and packaging charges (including any insurance of goods) which will be invoiced in addition by us. If the buyer wishes to insure the Goods in transit, the buyer must make its own arrangements. If the buyer wishes us to make arrangements regarding the postage and packaging charges or the insurance of goods, the buyer must specifically request in writing for us to do so. The goods shall be in all other circumstances at the risk of the buyer and not us until they are received by the buyer.

d. The buyer may effect payment by Visa Credit, Visa Debit, Switch, Solo, MasterCard and AMEX (American Express). The Buyer shall remain liable for payment until we are in receipt of cleared funds from any paying agent. Visa Credit, MasterCard and AMEX (American Express) cards are subject to a 2% surcharge on all orders. Visa Debit, Switch and Solo cards are not subject to any surcharge.

e. Full payment is due prior to delivery of the goods. Time of payment is of the essence of the contract.

f. Orders made by the buyer will not be dispatched unless payment is fully received and cleared.

g. We remain the owner of the goods supplied until we have been paid in full in cash or cleared funds for those goods and all other goods agreed to be sold by us to the buyer under any other contract between us and the buyer.

3. Sales and Delivery
a. We a gree to sell and buyer agrees to buy the goods that the buyer has ordered at the currant price at the date of the order.

b. All orders are subject to acceptance and availability of the goods ordered. No order shall be binding unless accepted by us. We reserve the right to accept or refuse any orders at our discretion.

c. We do not sell products on a trial basis. The buyer is strongly advised to check compatibility and specifications of products before ordering.

d. While we endeavour our best to deliver goods as soon as possible and keep to any delivery dates mentioned, we are not liable for failure to deliver within the stated time as times and dates mentioned are estimates only.

e. Orders are generally dispatched for next day delivery; you should expect receipt of your order within 1-3 working days, pending successful credit/debit card checks and stock availability. Orders including computer systems and special orders are generally dispatched within 3-5 working days. Any delivery time specified is a guide. We cannot give a guaranteed time of delivery. Deliveries to highlands of Scotland, Northern Ireland, and other remote areas may result in a higher delivery charge. You will be contacted via email or telephone if this applies to your order.

h. Where the buyer provides inaccurate payment details to us, this may result in a delay in dispatching the goods.

4. Warranties and Returns
a. We warrant that goods purchased are supplied with a twelve (12) month guarantee (unless otherwise stated) in respect of parts and labour, except goods that we clearly describe as "sale" or "clearance" items, which will have a reduced price and a reduced warranty period of 30 days, unless mentioned otherwise.

b. Where goods come with an additional warranty given directly by the manufacturer, this is indicated on the relevant page of the website.

c. As soon as the goods have arrived at the premises of the buyer, the buyer shall fully unpack and thoroughly examine the goods. The buyer shall report to us within forty eight (48) hours any goods which are found to be defective or damaged (time being of the essence of this obligation). Any discrepancies notified to us after this time period will be treated as physical damage by the buyer and in effect void warranty.

d. In the unlikely instance of the buyer receiving goods which are faulty, the buyer shall, at the buyer’s expense and risk package and post those goods back to our returns department at the above address.

e. If returned to us goods are faulty as a result of:

• buyers negligence, or
• the negligence of buyers agents or employees, or
• occurrences that buyer was insured in respect of, or
• occurrences that buyer could reasonably expected to have been insured in respect of

We will not be liable under this contract and we may, at our discretion, require you to pay our reasonable testing costs and the costs of returning the goods to you.

f. Any goods returned to us under the returns procedure set and found by our technical department not to be faulty will incur an administrative charge of ten pounds(£10) per item returned plus VAT (to cover the costs of unpacking, testing and return postage).

h. All goods to be returned for whatever reason must first have an authorisation code issued by our returns department. Failure to obtain such authorisation may result in non-delivery or the rejection by us of the returned goods. The RMA number provided by us must be clearly mentioned on the outside of the packaging.

i. The buyer must adequately wrap and package the goods (and all peripheral items including without limitation CDs, manuals and cables). Where goods are returned, all postage and packing charges are to be paid by the buyer and are not refundable by us under any circumstances.

j. Proof of postage and packing is not classed as proof of delivery, and the buyer is therefore recommended to send the goods by registered post or by a reliable courier. The risk in the goods remains with the buyer until they are received by us. Accordingly, we do not accept responsibility for damage to the goods in transit. The buyer is therefore recommended to take out valid insurance.

k. Where any goods are to be returned, those goods must be accompanied by all peripheral items including without limitation CDs, manuals and cables. If the buyer fails to return all peripheral items included as part of the goods we may not accept the return of the goods.

l. Subject to the right of consumers to return goods for a refund under The Consumer Protection (Distance Selling) Regulations 2000.

m. Return address:

COMPUTER orBIT LTD,
Returns Department,
400-408 Old Durham Road,
Gateshead,
Tyne & Wear.
NE9 5DQ.

5. Liabilities - The Consumer Protection (Distance Selling) Regulations 2000
a. Contracts for the purchase of goods by a buyer who is a consumer may be subject to the Consumer Protection (Distance Selling) Regulations 2000 (the "Regulations").

b. If those Regulations apply to you, the buyer, then notwithstanding any other provision of this contract, the buyer may withdraw from the contract and accordingly return the goods purchased by first sending a written notice of cancellation by post to the company's at the address provided or email us at the specified email address provided.

c.If the buyer fails to return all peripheral items included as part of the goods (including without limitation CDs, manuals and cables) as required, the buyer will not be entitled to withdraw from the contract under the Regulations.

d.Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel your order at any time within seven (7) days of receiving the goods. We will refund the product prices paid, providing the order is not a custom order (i.e. built or altered to the customers’ specification).

e. Products must be returned unopened, unused and in the condition which they were sent. Customers are responsible for arranging and returning goods. Goods must be securely packaged. Un-secure packaging may prevent a refund. Any delivery costs are non-refundable.

f.Under the Consumer Protection (Distance Selling) Regulations 2000 any custom built or altered systems will be subject to 25 per cent (25%) restocking/handling and labour fee.

g.The notice of withdrawal must be sent within seven (7) working days of the date of delivery of the goods.

h.The buyer will be responsible for the cost of returning the goods if the buyer exercises this right of cancellation under the Regulations.

i. The buyer is under a duty to retain possession of the goods pending the return of the goods to us and to take reasonable care of them during this period. The buyer will be liable for any loss of or damage to the goods if the buyer fails to comply with this obligation.

6. Misrepresentation
a. Each of the parties acknowledges that in entering into this contract it has not relied upon any representations other than those reduced to writing in this contract. The provisions shall not apply to any fraudulent misrepresentation.

b. We rely upon third parties, such as suppliers, for many of our data feeds and accordingly do not guarantee the accuracy of all data included in the website.